After call SMS notification either to caller or to user
INR 200 per channel line per month
Two way SMS
After call SMS notification to both caller and user simultaneously
INR 400 per channel line per month
Notes:
If Two way SMS is enabled for any given time length, the account would incur the full two way SMS rental charges for that particular month.
There is only fixed rental based charge for Lite editions, no per SMS charges are charged additionally
Example of channel line billing: Accounts using Lite 2C plan, would be charged INR 400 for one way SMS, INR 800 for two way SMS
MyOperator Desk and MyOperator Prime editions
After call SMS, both basic and/or custom version is charged on per SMS basis (INR 0.30 per SMS)In a custom SMS rule, if the same SMS notification is sent to two different users or mobile numbers, it would be counted as two. Refer SMS length calculation to avoid any unnecessary charges
Please note that this feature is currently available for Indian Tollfree and Mobile number services only.
After call SMS are transitional SMS by which you can notify your callers/customers as well as users about the calls to your MyOperator business number. Since these are transactional SMS, you cannot add any promotional content to your SMS template. ...
When a customer calls on a toll-free / non-toll-free number, the user receives a text message with the customer contact, number, department in which the customer/caller was connected to along with the date and time, once the call is connected. This ...
Yes, after-call SMS is chargeable as per the SMS charges of your plan. Click on “Business plan” to check out the SMS charges. Click on “Feature detail” of your current plan for SMS charges.
Users can create multiple rules based on different criteria like a particular user or department to which the call was routed, incoming/outgoing, connected/missed, etc. Because of the customization, there are scenarios where two or more different ...
The different SMS parameters that can be added in an after call SMS template are: Parameter Defination {{ivr_number}} Your IVR Number {{brand_name}} Brand name of your company {{call_from}} Caller's number {{receiver_name}} Name of user who received ...