Are there any important points to consider during the integration process?

Are there any important points to consider during the integration process?

Yes.
  1. For customer first(outgoing call), assignment might not work properly.
  2. For parallel dialing, assignment might not work properly.

    • Related Articles

    • What is the Salesforce integration Process with MyOperator?

      Process: When Incoming calls land to the MyOperator Panel, post integration Lead is created. If client calls first time to the service number it will create a Lead , if client calls second time it will create an Activity and process goes on if ...

    • How does the integration logic work with FreshDesk Integration?

      The integration process is initiated when the details are entered, and the submit button is clicked. The system will perform the following steps: Validation Check: The entered domain and API key will be validated by making a request to the Freshdesk ...

    • Can we Integrate MyOperator with Zoho CRM?

      Yes,We can integrate MyOperator with Zoho CRM. -Zoho CRM -Zoho One -Zoho Bigin -Zoho Desk Zoho Sales CRM is the end-to-end customer engagement suite with all the sales, marketing, and support apps your customer-facing teams need to engage across ...

    • How to troubleshoot integration issues?

      In case of any issues during the integration process, users are advised to check the following: Ensure that the entered domain and API key are correct. Verify the internet connection to enable communication with the Freshdesk API. Contact support ...

    • Installation Guide | How To Integrate Leadsquared CRM with MyOperator

      Objective User can initiate click to call from CRM Popup notification for every incoming/outgoing call will be initiated Lead/activity will be created for every call Prerequisite Enable Webhook inCall and Webhook AfterCall Enable click2call Mobile ...