Are we covering Billing , Infrastructure and Configurable incidents in our Alerting System?

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• Does MyOperator’s Alerting System cover Billing, Infrastructure, and Configurable incidents?

  ⚡Quick answer: Yes. Our alerting system classifies incidents into Infrastructure, Billing, and Configurable categories. You can subscribe to alerts per category and choose delivery channels (email, SMS, Slack/Teams, webhook)—availability may vary by ...

• How can I make changes to the billing name or company name in MyOperator?

  ⚡ Quick answer - In the dashboard, go to Billing → Business Information → Edit (under Profile Settings), change the Billing Name or Company Name, then click Save. The new name shows immediately in Billing and will appear on the next invoice (past ...

• After call SMS billing

  After-Call SMS billing — how charges work and how to estimate your monthly cost Applies to: Admins/Finance/Ops reviewing After-Call SMS on MyOperator Lite editions. Outcome: Understand one-way vs two-way pricing and quickly estimate the monthly ...

• After call SMS billing

  MyOperator Lite editions Type of SMS Details Charge One way SMS After call SMS notification either to caller or to user INR 200 per channel line per month Two way SMS After call SMS notification to both caller and user simultaneously INR 400 per ...

• Why my billing is not instant?

  Billing page has been updated in every 2 hours. So the process is almost instant.