Are we covering Billing , Infrastructure and Configurable incidents in our Alerting System?

Are we covering Billing , Infrastructure and Configurable incidents in our Alerting System?

We are covering Infrastructure Changes or downtime and also our services mentioned as components in the status page. We are not informing about any account specific issue here in our alerting system.

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      MyOperator Lite editions Type of SMS Details Charge One way SMS After call SMS notification either to caller or to user INR 200 per channel line per month Two way SMS After call SMS notification to both caller and user simultaneously INR 400 per ...
    • Why my billing is not instant?

      Billing page has been updated in every 2 hours. So the process is almost instant.
    • Where can I export my Logs and itemized billing?

      To know how to export your logs. Please refer to What is the procedure to export filtered logs? To export itemized billing, follow the below-mentioned steps- 1. Login to your MyOperator panel and click on “Manage” at the top. 2. Go to the Accounts ...
    • How can I get the list of users on my system?

      1. Login to your MyOperator panel and click on “Manage” at the top. 2. Click on "Export" under Functionality. 3. Select users and click on Export, a CSV file will be downloaded. You can also select the required filters if required before exporting ...
    • How is the billing of subscribers done for MyOperator Remarketing App?

      Billing of subscriber will be done on monthly basis. Client will be charged 1 INR per subscriber each month.