Can I assign a user to multiple departments?

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• Can I assign a user to multiple departments?

  Short answer: Yes. A single user can be a member of more than one department so they can receive calls and appear in reports across multiple teams. Contents What it does Prerequisites Assign a user to multiple departments (step‑by‑step) Verify and ...

• Can I assign departments only to Pro users in MyOperator?

  No. You can assign departments to both Pro users and regular users in MyOperator. ✅ What’s the difference between Pro and regular users? Pro users have access to advanced features (analytics, integrations, advanced routing, etc.). Regular users can ...

• Can I have multiple accounts in MyOperator? How do I use them simultaneously?

  Summary: Yes. You can maintain separate MyOperator accounts (e.g., for different businesses or departments), switch between them on web and mobile, and monitor more than one simultaneously using separate browser sessions. This guide covers ...

• Can I assign departments only to Pro users?

  No, both Pro users and regular users (non-Pro) can be assigned to departments in MyOperator. What’s the Difference? Feature Regular User Pro User Assigned to departments ✅ Yes ✅ Yes Can receive IVR calls ✅ Yes ✅ Yes Panel access ❌ No ✅ Yes (web panel ...

• Can we set multiple time slots for a user?

  Short answer: Yes. You can add multiple availability windows to a user so they only receive routed calls during those times. Contents What it does Prerequisites Add additional time slots (step‑by‑step) Examples you can copy Best practices & limits ...