Can I change the sender ID on SMS?
Usually the SMS notifications you receive are from the MyOperator domain. But in case, you plan to change the ID with your company name, just contact your account manager to customize the same. This shall lead to extra charges for your account.
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Can I change the SMS sender ID?
You can change your SMS Sender ID to an alphanumeric ID (e.g., MYBIZ) or a numeric long/short code once it’s approved by the relevant registry (e.g., DLT in India, 10DLC/short code programs in the US). Submit the request in Settings → SMS → Sender ...
After call SMS- content guidelines
After-Call SMS (Transactional) — content rules, examples, and approval checklist Short answer: After-Call SMS are transactional messages sent to callers or your users in response to a call event (answered, missed, voicemail, disposition). They must ...
Can I view the details of the SMS messages I receive in MyOperator?
Short answer: Yes. Use Logs → Advanced → Keyword → SMS Received to see incoming SMS with time, sender number, and message content. ? At a glance Item Details Audience Users who need to check incoming SMS records Role/Permission Access to Logs in ...
How do I set up ExCom/CSAT on MyOperator for post‑call surveys (SMS • Voice IVR • WhatsApp)?
? Goal: After every connected call, automatically trigger a CSAT/NPS/CES request over SMS, voice IVR, or WhatsApp, and view results on a unified dashboard. ? Table of contents When & why to use this Prerequisites Quick setup cheatsheet Step‑by‑step ...
After call SMS billing
After-Call SMS billing — how charges work and how to estimate your monthly cost Applies to: Admins/Finance/Ops reviewing After-Call SMS on MyOperator Lite editions. Outcome: Understand one-way vs two-way pricing and quickly estimate the monthly ...