Can I create or enable any followup rules?
If you are an admin, you can create or enable the followuprules. But users cannot create or enable any rules. Users can only assign and givea followup.
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How can I create the follow-up feature in MyOperator?
To use the follow-up feature you have to enable the rules or create a new one first. 1. Login to your MyOperator dashboard as admin& click on "Followup" from the top menu. 2. Click on the “Enable the rules” link. 3. Click on "Add new". 4. Enter the ...
What is overlap in the rule of followup settings?
If two rules are made out of common criteria, then one rule of followup overlaps others then the rule is coming first in order will applicable.
How can I enable/disable after call SMS?
1. Go to “Manage” from the MyOperator dashboard. 2. Click on “After call SMS”. 3. Click on “Edit” in the feature status. 4. Enable/disable the feature for users from the drop-down menu. 5. Enable/disable the feature for callers from the drop-down ...
How can I enable/disable after call SMS?
1. Go to “Manage” from the MyOperator dashboard. 2. Click on “After call SMS”. 3. Click on “Edit” in the feature status. 4. Enable/disable the feature for users from the drop-down menu. 5. Enable/disable the feature for callers from the drop-down ...
Can I create filter for the user/customer?
Whoever is operating the panel can create filters for his users or customers. Please refer to Question, "What is an advance filter" to create filters.