No, you cannot delete logs. However, you can archive the logs.
1. To archive logs, you have to
login to the “
Logs” section, using the web app.
2. Check the logs you want to archive
3. Click on the “Archive” icon at the top.
Related Articles
Can I delete logs?
No. Call logs cannot be deleted in MyOperator. They’re retained for compliance, audit, and reporting. If you need to declutter your views, archive the logs instead—this hides them from the default list without removing the data. In this article What ...
How can I delete a particular user?
Short answer: Admins can delete a user from Manage → Users. Deletion removes the user’s access and hides them from your dashboard. Who can use this Account Admins (or higher) managing user access and seat allocation. Before you start You must be an ...
How do I safely delete (remove) a DID in MyOperator, and what should I check first?
⚡Quick answer - Admins can delete a DID from Manage → DIDs → ⋮ → Delete. Before deleting, confirm the number is not used in any live call-flow, caller-ID policy, campaign, or porting request. Once you click Delete and confirm, the DID vanishes in ...
How do I disable or delete a user so they stop receiving MyOperator business calls?
⚡Quick answer - • For a temporary stop, go to Manage → Users → ⋮ → Set Call Availability and toggle it Off (user won’t ring for any inbound calls). • To block only certain queues, open IVR/Call Flow → select the queue → remove the user → Save. • To ...
What are “Notes” in MyOperator and how do I add them to call logs?
⚡Quick answer- Notes are internal comments you attach to a call log (e.g., follow-ups, customer preferences). Open the call in Call Logs → Notes tab → type your comment → Save. Notes are time-stamped, visible to teammates, and included in CSV/Excel ...