Can I download a sample Excel or CSV file for audience creation?

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• Where can I download the sample CSV/XLSX template for uploading contacts to a campaign?

  ⚡Quick answer- On the Campaign Creation page, click “Download Sample File” in the Audience / Upload Contacts section. A pre-formatted .xlsx or .csv file containing the correct headers (name, phone_number, amount, date) downloads instantly. When ...

• Where can I download the latest Meta WhatsApp conversation-rate cards (CSV) for billing and forecasting?

  ⚡Quick answer- Yes, you can download the official rate-cards (CSV / chart) for WhatsApp Business Platform (by Meta) from Meta’s own documentation site. When should I use this guide? Use it whenever you need the official per-conversation cost for ...

• How does MyOperator handle duplicates or incorrect phone numbers in my Excel/CSV upload?

  ⚡Quick answer- During upload, MyOperator automatically skips duplicate numbers, invalid formats, non-Indian numbers (by default), and blank rows. Only the first occurrence of a duplicate and valid +91 numbers is imported. When should I use this ...

• How does automatic contact creation work after a successful campaign?

  When you upload a recipient file during WhatsApp campaign creation, the system can auto-save those recipients into your Contact Book. This saves time by keeping your customer list updated without extra steps—provided your file meets the required ...

• Why is the audience count smaller than the original file uploaded?

  Why Do I See Fewer Contacts After Uploading My File? If your uploaded file shows fewer contacts in the campaign builder than expected, it’s because the system automatically filters out invalid, duplicate, or unsupported entries during upload. This ...