Can I download a sample Excel or CSV file for audience creation?

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• Where can I download the sample CSV/XLSX template for uploading contacts to a campaign?

  ⚡Quick answer- On the Campaign Creation page, click “Download Sample File” in the Audience / Upload Contacts section. A pre-formatted .xlsx or .csv file containing the correct headers (name, phone_number, amount, date) downloads instantly. When ...

• How does automatic contact creation work after a successful campaign?

  When you upload a recipient file during WhatsApp campaign creation, the system can auto-save those recipients into your Contact Book. This saves time by keeping your customer list updated without extra steps—provided your file meets the required ...

• Why is the audience count smaller than the original file uploaded?

  Why Do I See Fewer Contacts After Uploading My File? If your uploaded file shows fewer contacts in the campaign builder than expected, it’s because the system automatically filters out invalid, duplicate, or unsupported entries during upload. This ...

• What information is needed in the Excel sheet for audience creation?

  The Excel sheet must contain at least a column labeled "Phone number". It is also recommended to include the customer’s name (Column name - “Name”) for better personalization.If a name is provided alongside the phone number, the contact will be ...

• Can I download all the contacts on my desktop?

  Export or Download All Contacts (CSV) – Desktop Guide Short answer: Yes. If you have Export Contacts permission, you can save every contact in your MyOperator account as a CSV file in under two minutes. 1 · When & Why to Export Back up your address ...