Can I manage multiple MyOperator accounts at the same time? How do I switch or monitor them side-by-side?
⚡Quick answer -
Yes. You can:
- Link two or more accounts to the same e-mail and switch with one click in the web dashboard or mobile app, or
- Keep separate sessions open (e.g., Chrome Profile A + Chrome Profile B, or Chrome + Firefox) to watch dashboards simultaneously.
If you’d rather keep just one account, you can achieve isolation with roles/permissions instead of running multiple accounts.
When should I use this guide?
Use it if you:
• own several brands/business units,
• are an agency/BPO serving multiple clients, or
• need to compare real-time stats from two dashboards at once.
📕Table of Contents
- When multiple accounts make sense
- Prerequisites & eligibility
- Watch the video walkthrough
- Switch accounts on the web dashboard
- Use multiple accounts simultaneously (web)
- Switch accounts in the mobile app
- Alternative: roles & permissions inside a single account
- Success checklist
- Flip-side limits & security tips
- Troubleshooting matrix
- Related Articles
1 — When multiple accounts make sense
• Distinct brands with different IVRs, billing, or data-retention rules.
• Agency/BPO handling separate client environments.
• Compliance needs—each subsidiary must isolate users, numbers, or recordings.
Back to top ⬆️
2 — Prerequisites & eligibility
Requirement | Notes |
Two + active MyOperator accounts | Trial or paid |
Admin role in each account | Needed for switching |
Same e-mail (for fast switching) | Ask Support to “link” if accounts were created with different e-mails |
Watch the video walkthrough
3 — Switch accounts on the web dashboard
- Log in → click your profile avatar (top-right).
Alt text: Login to MyOperator panel
Alt text: Click your profile avatar
- Choose Switch Account.
Alt text: switch account
- Click the desired account—dashboard reloads in ≤ 2s.
Alt text: click the target account to switch instantly
4 — Use multiple accounts simultaneously (web)
Option | How-to | Best for |
Different browsers | Open Account A in Chrome, Account B in Firefox | Native separation |
Chrome Profiles | Chrome → Profile menu → “Add” → log in | Same browser, separate cookies |
Incognito / Private windows | Ctrl + Shift + N | Quick, no new profile |
Pinned tabs | Right-click tab → Pin & rename | Fast visual cue |
5 — Switch accounts in the mobile app
- Open the app → tap Accounts on the home screen.
- Tap the account name to switch instantly—each account loads its own logs, users, IVR, and alerts.
6 — Alternative: roles & permissions inside one account
If you only want different teams to see different pages:
- Dashboard → Settings → Users → Add user.
- Choose a Role (Agent, Supervisor, Admin).
- Save—role restrictions hide modules the user shouldn’t access.
7 — Success checklist
✓ Account list appears under Switch Account / mobile Accounts tab.
✓ Switching reloads the correct IVR, users, and call logs.
✓ Separate browser sessions stay logged in and update live stats.
8 — Flip-side limits & security tips
Limit/risk | Impact | Mitigation |
Accounts not linked | Can’t 1-click switch | Ask Support to link IDs |
Browser single-session | Same profile → last login wins | Use separate profiles/incognito |
SSO auto-switch | Google/M365 may reuse the last token | Open 2nd profile/browser |
Password reuse | Security risk | Unique password + MFA per login |
Notifications/report exports | Per account | Export each, then merge offline |
9 — Troubleshooting matrix
Symptom | Likely cause | Fix |
Another account is missing in the menu | Not linked to email | E-mail Support with Org IDs |
Logged out of the first tab after opening the second tab | Same browser session | Use Chrome Profile or a different browser |
SSO keeps redirecting to the wrong account | Cached token | Incognito + separate Google profile |
Reports combine data | Download CSV from each account; merge in Sheets |
Escalate: Help → Chat or email support@myoperator.com with both Org IDs & login e-mail.
10 — Related Articles
• How do I link an existing account to my e-mail for quick switching?
• Can I view dashboards from two brands without logging out?
• When should I create a new account vs. use roles and permissions?
Keywords - multiple MyOperator accounts, switch account, simultaneous dashboards, agency multi-client, chrome profile, link account IDs
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