Short answer: Yes. Users are added manually so you can control names, contact details, panel access (Pro vs call‑only), roles, and routing. After creating a user, assign them to a department (or queue) to receive IVR calls. Contents Prerequisites Add ...
? Table of Contents How Do I Add Users in KYLAS CRM? How Do I Map KYLAS Users to MyOperator Agents? What Happens After Users Are Mapped? How Do I Ensure Proper Syncing of Call Logs and Activities? What Should I Do if the Email Addresses Don’t Match? ...
To add users to your MyOperator account: Click on ‘Users’ in the ‘ Manage Section’. Now click on ‘Add New’ on the top right here. Enter the details such as: ‘Name’ ‘The user’s Business Email Address’ ‘Assign an extension number’ ‘His Mobile number’ ...
Short answer: It depends on your subscription plan. Here are the typical limits: Nano: up to 3 users Swift: up to 10 users Creta: up to 10 users Enterprise: Unlimited users Plan names and limits can vary by contract. Check your Billing → Current Plan ...
1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Departments”. 3. Click on Add New to add new departments and add user under Departments or Click Edit departments to add Users. 4. Enter the name ...