Do I have to add users manually?
Yes, the user needs to be added manually, they shall be added as per the need and the requirement.
Follow the following step to add new user:
1. Login to your MyOperator panel and click on “Manage” at the top.
2. Go to settings and click on “Users”.
3. Click on "Add new" button in front of the User.
4. Fill all the user information
5. Fill the advance settings section, if you want.
6. Click "Save" to add new user.
8. For user to receive calls from the IVR, the user needs to be added to a department. Click here to know how to add users to a department.
Related Articles
How do I add users?
To add users to your MyOperator account: Click on ‘Users’ in the ‘ Manage Section’. Now click on ‘Add New’ on the top right here. Enter the details such as: ‘Name’ ‘The user’s Business Email Address’ ‘Assign an extension number’ ‘His Mobile number’ ...How can I add users to the departments? How to define the call routing method for those users?
1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Departments”. 3. Click on Add New to add new departments and add user under Departments or Click Edit departments to add Users. 4. Enter the name ...How can I add users to the departments? How to define the call routing method for those users?
1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Departments”. 3. Click on Add New to add new departments and add user under Departments or Click Edit departments to add Users. 4. Enter the name ...What should users do if they add new users in FreshSales CRM?
The email ID of MyOperator user should be the same as FreshSales CRM user. If you have added new users in FreshSales CRM, you can resync Users https://connect.myoperator.com/freshsales_user.How many Users can I add in one account?
This depends on the plan which you have opted for. A warning message will display when you are adding more users than that are provided in your business plan.