Short answer: Yes. Users are added manually so you can control names, contact details, panel access (Pro vs call‑only), roles, and routing. After creating a user, assign them to a department (or queue) to receive IVR calls. Contents Prerequisites Add ...
? Table of Contents How Do I Add Users in KYLAS CRM? How Do I Map KYLAS Users to MyOperator Agents? What Happens After Users Are Mapped? How Do I Ensure Proper Syncing of Call Logs and Activities? What Should I Do if the Email Addresses Don’t Match? ...
To add users to your MyOperator account: Click on ‘Users’ in the ‘ Manage Section’. Now click on ‘Add New’ on the top right here. Enter the details such as: ‘Name’ ‘The user’s Business Email Address’ ‘Assign an extension number’ ‘His Mobile number’ ...
Adding users lets you assign roles (Agent, Manager, Admin), control Web Panel access, set call-receiving schedules, and assign extensions. Table of contents When to use this Prerequisites Add a single user (Web) What happens after you click Save ...
Short answer: It depends on your subscription plan. Here are the typical limits: Nano: up to 3 users Swift: up to 10 users Creta: up to 10 users Enterprise: Unlimited users Plan names and limits can vary by contract. Check your Billing → Current Plan ...