For how long my data would be saved on MyOperator servers?

For how long my data would be saved on MyOperator servers?

MyOperator understands the value of the data of the customer’s company stored and its worth. With complete security,the data is saved in our server. MyOperator saves data of all paid customers throughout their lifecycle. However, the data gets stored in two clusters. The recent data of last 6 months (Live data) gets stored on our primary servers, for faster processing of reports on MyOperator Panel; as well as quick export and download.

Data which is older than 6 months (Archived data), gets stored on our secondary servers, and is generally available for exporting/downloading. But the processing for the same takes up more time.

After the end of your service, you are unable to access the data.



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