Overview Freshdesk is a cloud-based customer support platform that enables companies of all sizes to improve their customer services. MyOperator and Freshdesk integration When you integrate Freshdesk with MyOperator, all your MyOperator logs get ...
Enable AfterCall Webhook The email address associated with an agent's account in Freshdesk must align precisely with the email address linked to the same agent in MyOperator.
There are 3 roles that MyOperator offers to its Pro users following a professional hierarchy. Administrator: This user is the head of the company. Administrators or super admins can access the accounts of every user. Manager: This user is the head ...
URL Link: https://connect.myoperator.com/ Step 1: Enter Details Navigate to the integration page and enter the required details: -Company ID -Domain -API Key, Ticket type -Criteria Filters Step 2: Click Submit - Click the submit button to trigger the ...
The integration process is initiated when the details are entered, and the submit button is clicked. The system will perform the following steps: Validation Check: The entered domain and API key will be validated by making a request to the Freshdesk ...