Billing for your WhatsApp Business Account (WABA) is managed entirely in Meta Business Suite. From there, you can download invoices, track payments, and update payment methods.

⚠️ Important: Billing settings are only available via desktop browser (not the mobile app).

✅ Before You Begin

To access WABA billing information, ensure that:

• You are an Admin of the Meta Business Manager that owns the WABA.
• You are logged into the correct Business Manager account.
• You are using a desktop browser (mobile access is not supported).

🔍 Steps to View Billing Details

1. Log in to Meta Business Suite – Billing.
2. From the left-hand menu, click Billing.
3. Select your WhatsApp Business Account (WABA) from the dropdown (if prompted).
4. Use the tabs to:
• View invoices and download PDFs
• Check payment status and transaction history
• Update or replace your payment method

🧾 What You’ll See

📅 Billing Cycles & Regional Notes

• Billing cycle: Meta typically issues monthly invoices, available a few days after the cycle ends.
• Currency: Charges appear in your local billing currency, which depends on your Business Manager’s registered country.
• Regional differences:
• Taxes (e.g., GST, VAT) are included based on your billing country.
• Invoice format and legal entity may vary by region.

🛠️ Troubleshooting Tips

• Can’t find your account? Make sure you’re logged into the right Business Manager.
• Missing invoices? They may not have been generated yet—check again after the billing cycle closes.
• Error loading page? Clear browser cache or try incognito mode.

📎 Related FAQs

• How do I update my payment method for WhatsApp Business?
• How do I download invoices from Meta Business Suite?
• Why is my WhatsApp Business invoice marked as unpaid?

📤 Need More Help?

If you’re unable to access your billing section, contact Meta Business Support for direct assistance.

✨ Pro Tip: Always keep at least one backup payment method added in Business Suite to avoid service interruptions if your primary card or account fails.