To add a new user, follow the steps mentioned below:
1. Login to your MyOperator panel and click on “Manage” at the top.
2. Go to settings and click on “Users”.
3. Click “Add new” at the top.
4. Fill the user information.
5. Mention the call receiving time in advance settings
6. Also, he/she can be made a pro user. If user access to panel is “on” then, that person is a pro user. If it is “off” then that person is just a user and can only receive calls. Mention the Role of the user.
7. Click on "Save" after the details have been filled. The user will be added.
8. For user to receive calls from the IVR, the user needs to be added to a department. Click here to know how to add users to a department.
To add a new user, follow the steps mentioned below: 1. Login to your MyOperator panel and click on “Manage” at the top. 2. Go to settings and click on “Users”. 3. Click “Add new” at the top. 4. Fill the user information. 5. Enable the receive call ...
Sign in → Manage → Settings → Users → Add New → fill details (name, email, extension, mobile) → set call/role preferences → Save. Add the user to relevant department(s) to receive IVR/callflow traffic. Before you begin (prerequisites) You must have ...
Short answer: Go to Manage → Users → Add New. Enter the person’s details, choose their Panel Access (Pro User vs call‑only) and Role, set optional call‑receiving hours, then Save and send the invite. Assign them to a department/queue if they should ...
1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Departments”. 3. Click on Add New to add a new department or "Edit" an existing department. 4. Enter the name of the department, Assign manager ...
Short answer: Basic role. When you add a New User to your MyOperator account, they’re assigned the Basic role by default. Admins can change this after the invite is sent or any time later. When this applies Use this guide if you just invited a ...