How can I be sure of MyOperator's after sales service?
MyOperator ensures that every client's data is safe. We are always there to understand and solve our customer’s queries and issues. Our customers trust us for the kind of service we provide them.
Here's what our customers said about us :
- Customer Testimonials
- Customer Reviews
MyOperator– Service Level Agreement (SLA)
1. Standard terms applicable to Service Levels are outlined herein a. Definitions “Client” means any paid subscriber to MyOperator service. “MyOperator” herein refers to the entity, VoiceTree Technologies Private Limited a company registered under ...
What is the uptime of MyOperator service?
We have greater than 99% of up-time for MyOperator services and will never let your business go down. Kindly refer MyOperator- Service Level Agreement for detailed view The uptime can be measured through following mechanism: Services will run ...
MyOperator’s New Dashboard
We have released MyOperator’s New Dashboard. As you know, MyOperator is your business call management system and helps track each call you get. With the growing need to manage your office calls, we have created the newly styled dashboard for our ...
Updates in MyOperator’s Version
MyOperator Version 1 A single page web panel that consists of call “Logs”. The features included in Engine Version 1 are: IVR for toll free and virtual numbers, Misdial for toll free and virtual numbers, Click O call, One way SMS notifications and ...
What is MyOperator’s escalation matrix?
Incidents that are not resolved by the “Response and resolution times” are escalated internally by MyOperator. MyOperator’s escalation matrix is as follows: Level Personnel Contact info Level 1 Support Desk Contact: (+91 81029 81029) ...