How can I cancel a scheduled campaign?
You can cancel a campaign up to 5 minutes before its scheduled time. Campaigns scheduled for immediate sending cannot be canceled.
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What are the campaign status options?
Each WhatsApp campaign goes through one of the following status states. Use this guide to understand what each status means and how to interpret it. ? Campaign Status Reference Status Definition Edge Cases / Notes Sample Scenario Scheduled Campaign ...
What are the campaign status options?
Completed: When at least one message is successfully sent. Failed: When no messages are sent. Cancelled: When a campaign is canceled before its scheduled time. Scheduled: When a campaign is set to run at a later time.
What is an outbound campaign?
Outbound campaigns in MyOperator — types, setup, and best practices Applies to: Admins/Owners, supervisors. Outcome: Understand the two outbound campaign types and set one up end-to-end with verification. Time to complete: 10–20 minutes. What is an ...
What happens if a customer or agent misses a scheduled outbound call (OBD) in MyOperator?
Applies to: Outbound (OBD) campaigns in MyOperator ? Table of Contents Overview Definitions (what counts as “missed”) Prerequisites How it works — high-level flow Configure behavior (steps) What happens after a missed call Expected outcome & how to ...
What if a customer or agent misses a scheduled Outbound call (OBD) in MyOperator?
Applies to: Outbound (OBD) campaigns in MyOperator ?Table of Contents Overview Definitions (what counts as “missed”) Prerequisites How it works — high-level flow Configure behavior (steps) What happens after a missed call Expected outcome & how to ...