How can I change or remove buttons after adding them?

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• Can I change the department of the added user?

  Yes, you can change the department of added users by edit the existing department. 1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Departments”. 3. Click on the “Edit” button for the ...

• How can I change the default permissions for the user or role?

  To change the permission of a role, follow these steps: 1. Login with a super admin credential to your MyOperator panel and click on “Manage” at the top. 2. Click on "Permission" under the functionality section. 3. Check or uncheck the boxes to ...

• Are there any rules for organizing buttons in the template?

  Yes, buttons must be grouped correctly. For example: Valid grouping: Quick Reply + Quick Reply, Quick Reply + URL + Phone. Invalid grouping: Quick Reply + URL + Quick Reply.

• How do I "Remove Users"?

  To 'Remove' a user from your account: Click on ‘Users’ in the ‘Manage Section’. Here’s your list of users. Click on the 3 dots which are available on the right-hand side of each user. On you will get the option to delete the user. Click ok on the ...

• Can I change the sender ID on SMS?

  Usually the SMS notifications you receive are from the MyOperator domain. But in case, you plan to change the ID with your company name, just contact your account manager to customize the same. This shall lead to extra charges for your account.