How do I filter call logs on MyOperator Web app?
The filters you create are known as “Advanced Filters”. Advanced filters help you to filter out your required log data from the overall data. For example, if you want to find out the number of connected calls via the IVR on a particular date and time, you can do so without having to view all the log details. All you need to do is create a filter according to your requirements.
To create a filter follow the steps mentioned below:
1. Click on the “Logs” at the top after login to the MyOperator dashboard
2. Click on “Advance” on the left-hand side. Type your keyword or select from the already existing options, set your start and end date, the time and filter duration.
3. Click on “Save”.
Related Articles
How do I filter call logs on MyOperator Web app?
MyOperator offers you default filters as follows: Connected: Incoming and Outgoing calls that you receive or make on your business phone. Missed: Calls that you or your team failed to answer. SMS: Text messages sent or received on your MyOperator ...How to make outgoing calls via MyOperator (Click to call and Dialer app)
MyOperator is giving facility to make outgoing calls via MyOperator. You and your team can initiate calls from the mobile app, web panel, and CRM MyOperator provides a Caller-ID to make outgoing calls, Caller-ID is the number that displays on ...How is MyOperator mobile App different from MyOperator Web App?
MyOperator Mobile App, can help you track all your business calls while your are not in office. It is a free way to track your business calls and your team's call handling performance. MyOperator mobile app is not just about tracking business calls ...How do I filter logs in MyOperator mobile app?
To filter the call logs: 1. Login to your mobile app and go to "Logs" 2. Click on the “Filter” icon at the top-right 3. Select a “Filter”, whichever suits your requirement 4. MyOperator mobile app already has some default filters created, such as: ...What should I do if logs are not visible in logs section in MyOperator web app?
Check logs are not visible for mobile calls (https://support.myoperator.co/portal/kb/articles/what-should-i-do-if-the-logs-have-delay-or-stopped-syncing-in-myoperator-mobile-app) or IVR calls ...