How can I create a Multi-level IVR?
1. Login to your MyOperator panel and click on “Manage” at the top.
2. In the settings section click on “Design Callflow”.
3. Click on “Create new call flow” or Edit Live call flow
4. Click on “Create Advance Call Flow” link.
5. Click on Add button of your Call Flow
6. Select the IVR type and save
7. Now you can create the flow.
8. Edit the welcome and select the node you want and save
10. You can add the IVR sub menu here
Watch this video
Related Articles
How can I create a Multi-level IVR?
A multi-level IVR is one wherein your IVR has several levels. For example, if your IVR has three departments : HR, sales and support then, your IVR is a Multi-level IVR with 3 levels.What is the difference between a “Multi-Level” IVR and “Multiple” IVRs?
Multiple IVRs Multi-level IVRs Multiple IVRs are when you create several IVRs for specific requirements based on time, days,contacts, locations etc. A multi-level IVR is one wherein your IVR has several levels. For example, if your IVR has three ...How can I create a Multi-level Callflow?
A multi-level Callflow is one wherein your Callflow has several levels. For example, if your Callflow has three departments : HR, sales and support then, your Callflow is a Multi-level Callflow with 3 levels.How can I create an IVR/call flow with direct forwarding?
1. Login to your MyOperator panel & click on “Manage” at the top. 2. In the settings section click on “Design Callflow”. 3. Click on “Create new call flow” or Edit Live call flow 4. Enter the Welcome greeting (Predefined welcome greetings are there ...How can I create the flow of my IVR?
1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Design Callflow”. 3. Click on “Create new call flow” or "Edit Live call flow". 4. Click on the “Create Advance Call Flow” link. 5. Click on Add ...