Short answer: Use the Call Flow Designer in your MyOperator panel to build the IVR menu, welcome message, keypress options (DTMF), sub‑menus, and routing rules (queues, users, voicemail). You can preview and publish when ready. Contents Prerequisites ...
1. Login to your MyOperator panel & click on “Manage” at the top. 2. In the settings section click on “Design Callflow”. 3. Click on “Create new call flow” or Edit Live call flow 4. Enter the Welcome greeting (Predefined welcome greetings are there ...
Create or edit a call flow in the Call Flow Designer, choose No when asked about a menu (this disables IVR options), select your destination (single user, user group, or department), add optional voicemail or after-hours fallbacks, preview the flow, ...
Short answer: Use the Call Flow Designer to add an IVR (menu), upload or write your greeting, map keypress options to destinations (users/teams/queues/voicemail), then preview and publish. Contents Prerequisites Create a new call flow (step‑by‑step) ...
1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Design Callflow”. 3. Click on “Create new call flow” or Edit Live call flow 4. Enter the Welcome greeting (Predefined welcome greetings are there ...