How can I enable/disable after call SMS?
1. Go to “Manage” from the MyOperator dashboard.
2. Click on “After call SMS”.
3. Click on “Edit” in the feature status.
4. Enable/disable the feature for users from the drop-down menu.
5. Enable/disable the feature for callers from the drop-down menu.
6. You can also edit the template for the callers. Admin will receive a mail in case of any rejection of the SMS template. And the SMS template will be set as default.
7. Click on “Save” to enable/disable the feature.
Related Articles
How can I enable/disable after call SMS?
1. Go to “Manage” from the MyOperator dashboard. 2. Click on “After call SMS”. 3. Click on “Edit” in the feature status. 4. Enable/disable the feature for users from the drop-down menu. 5. Enable/disable the feature for callers from the drop-down ...
How can I enable/disable after call SMS?
Applies to: Admins/Owners Outcome: Turn After-Call SMS on/off for callers and/or users, confirm delivery, and avoid duplicate sends. Time: 3–6 minutes Prerequisites Access: Admin rights to Communication/Automation and Billing. Compliance: DLT header ...
How can I enable/disable after call SMS?
Applies to: Admins/Owners Outcome: Turn After-Call SMS on/off for callers and/or users, pick templates, and verify delivery. Time: 3–6 minutes Prerequisites Access: Admin rights to Communication/Automation and Billing. Compliance: DLT header (Sender ...
How do I set up ExCom/CSAT on MyOperator for post‑call surveys (SMS • Voice IVR • WhatsApp)?
? Goal: After every connected call, automatically trigger a CSAT/NPS/CES request over SMS, voice IVR, or WhatsApp, and view results on a unified dashboard. ? Table of contents When & why to use this Prerequisites Quick setup cheatsheet Step‑by‑step ...
What steps can I take to prevent call drops and improve call quality/call clarity?
Many call issues are fixed by a mix of smart routing in MyOperator and healthy device/network practices. MyOperator’s auto‑routing avoids congested telecom paths by default; you can also manually switch the inbound route if a region/provider is ...