How can I ensure that users added are able to receive calls for the departments assigned to them?

How can I ensure that users added are able to receive calls for the departments assigned to them?

To ensure that the added users are able to receive calls for the departments assigned to them, follow the steps mentioned below:

1. Login to your MyOperator panel and click on “Manage” at the top.



2. Go to settings and click on “Users”.



3. Choose the user who will receive calls for the department and click on “Set call availability".



4. Turn “On” the call availability option and click on "Save".