How do I install and use the MyOperator Chrome Extension (desktop only)?

How do I install and use the MyOperator Chrome Extension (desktop only)?

⚡ Quick answer -

  1. On a desktop copy of Google Chrome, open the Chrome Web Store → search “MyOperator ClickOCall” → Add to Chrome → Add extension.
  2. Click the puzzle icon → pin the extension.
  3. Click the MyOperator icon → Login with your MyOperator credentials.
  4. Dial from the extension badge or click phone icons that appear beside numbers on web pages.
  5. Mobile browsers do NOT support Chrome extensions—use a desktop or laptop only.

When should I use this guide?

Use this guide if you are an agent, supervisor, or admin who needs to (a) install the MyOperator ClickOCall extension, (b) verify it’s ready for click-to-call and web-call, (c) configure basic settings, or (d) understand why it can’t run on mobile.

1. Prerequisites

• Browser: Latest Google Chrome on Windows, macOS, or Linux.

• MyOperator login: Valid username & password.

• Feature access: ClickOCall/Web Call + outgoing permission + a DID caller-ID.

• Microphone (for Web Call): Allow mic access when prompted.

2. Install & sign in (3 min)

  1. Open Chrome Web Store – Chrome menu ☰ → Extensions → Open Chrome Web Store.
  2. Search “MyOperator ClickOCall” → Add to Chrome → Add extension.
  3. Pin it: click the puzzle icon → pin MyOperator.
  4. Click the MyOperator icon → Login → enter credentials → tab closes. 

Expected result: Icon turns active; no further login prompt.

3. Place calls

3.1 Dial from the extension

  1. Click the MyOperator icon.
  2. Type a number (use +countrycode or rely on Default Country Code).
  3. Click Call → confirm any pop-up. 

Success check: You see placing/connected; Calls → Logs shows an Outgoing entry.

3.2 Click-to-call on web pages/CRMs

  1. Hover over a recognised phone number → click the small phone icon.
  2. Confirm the call popup.

 Tips if icons don’t appear: extension paused, domain paused, non-standard number format, or site blocks pop-ups.

4. Configure settings

Open the ⚙️ inside the extension.

Setting

What it does

When to use

Pause Plugin

Disable detection globally

Focus mode

Pause for Domain / URL

Disable on a specific site/page

Sandbox or conflicting widgets

Default Country Code

Auto-prepends code (e.g., +91)

Speed-dial local numbers

Call Cancellation Period

Short undo window

Reduce mis-dials

Live Call Notification

Enable/disable pop-ups

Quiet mode

CRM Integration URL

Deep-link to CRM with {{phone_number}} {{country_code}}

Open record on call events

5. Verify success (2-minute test)

  1. From the extension, call a consented test number → answer → hang up.
  2. Calls → Logs show: Direction = Outgoing, your user, correct DID, status = Completed.
  3. Browse a web page with a phone number → confirm the phone icon triggers a call.

6. Limitations

• No mobile support: Chrome extensions cannot be installed on Android/iOS—Google forbids it. Use a desktop or laptop.

• Permissions needed: Without ClickOCall/Web Call rights or a DID, the extension installs but cannot dial. Ask an admin.

• Pop-ups & cookies: Blocking pop-ups or third-party cookies can break login and call prompts.

7. Troubleshooting

Symptom

Likely cause

Quick fix

Extension missing after install

Not pinned

Click puzzle icon → pin

Endless login loop

Third-party cookies blocked

Allow cookies for login URL; retry

No phone icons on pages

Extension paused / site paused / pop-ups blocked

Unpause; allow pop-ups

Can’t place calls

No permission or DID

Ask the admin to enable ClickOCall & assign a DID

Mic doesn’t work

Chrome blocked the mic

Click camera/mic icon in address bar → Allow

Keywords: MyOperator Chrome extension, click-to-call, web call, desktop only, install extension, mobile not supported

    • Related Articles

    • How can I use MyOperator chrome extension?

      Applies to: Agents, Supervisors, Admins. Outcome: Install & sign in, place calls from the extension or web pages, configure settings, and verify everything works. Time to complete: 5–10 minutes. Prerequisites Feature access: ClickOCall / Web Call is ...

    • How can I install MyOperator chrome extention?

      To install the MyOperator chrome extension, follow the steps: 1.  Click on extensions from google chrome settings. 2. Open chrome web store. 3. Search MyOperator and click "Add to Chrome". 4. You can find the MyOperator extension in your extension ...

    • How can I use MyOperator chrome extension?

      In order to use the chrome extension, you need to login first. You can also go through the setting section for further settings of the chrome extension. Follow the steps here: 1. Click on the shortcut of the MyOperator extension and click on the ...

    • How do I receive and place calls from my desktop using my MyOperator number?

      ⚡Quick answer - Yes — if Webcall is enabled for your account and you have a Fixed DID + Webcall access, you can handle all incoming and outgoing calls directly from your desktop browser. The call will ring on your Webcall window instead of your ...

    • Can I download all the contacts on my desktop?

      Export or Download All Contacts (CSV) – Desktop Guide Short answer: Yes. If you have Export Contacts permission, you can save every contact in your MyOperator account as a CSV file in under two minutes. 1 · When & Why to Export Back up your address ...