How do I connect a phone number to my WhatsApp account?
- After WhatsApp and Display Name approval, click the "Add" button under the Phone Number section.
- You can select a MyOperator DID or enter your own number.
- For MyOperator DID/Numbers, OTP verification is automated. Select the Number from the dropdown and start the verification process. If Verification fails or takes more than 5 minutes, then you can switch to “Add my number” method.
- In the “Add my number” section, enter your chosen DID and select the OTP via phone call option. Note: Before proceeding, simplify the IVR by removing the welcome message, then redirect the call to a single department and add yourself to that department. The IVR should not ask for any input and do test it before requesting an OTP call
- Additionaly, you can also set up WhatsApp on any SIM card number. Just input the number and generate the OTP through a phone call or text message.
- Once verified, the account status will change to Live.
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