How do I download the call recording audios?

How do I download the call recording audios?

MyOperator not only tracks your business calls, but records the conversations that take place between the agent and the caller. Call recordings are not only a gateway to understand customer feedback, but an asset to improve on your product/marketing and training strategies. 

Call recordings available on your MyOperator panel can be downloaded. Here's how: 

  1. Click on "Logs" and select an IVR received or connected call.
  2. Click on the "Download" icon available on the top of the panel. 

The file will be downloaded in .mp3 format.

Also, there is no way to download bulk recordings.



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