How do I edit the settings of my IVR?
1. Login to your MyOperator panel and click on “Manage” at the top.
2. In the settings section click on “Design Callflow”.
3. Click on “Advance setting” from the left pane.
4. You can set your IVR from here.
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How do I edit the settings of my IVR?
How do I edit the settings of my IVR? You can update your IVR (Interactive Voice Response) settings such as greetings, department routing, and keypress actions directly in the MyOperator dashboard. ✅ Prerequisites You must be logged in as an Admin or ...How can I update/edit any information for a user?
Short answer: Go to Manage → Users → Edit to update a user’s profile (name, email, phone, extension), access and role, status, call‑receiving hours, and routing. Some identity fields may be read‑only in SSO environments. Contents Prerequisites What ...How do I delete a draft IVR—or disable an active IVR—in MyOperator?
⚡Quick answer: You can delete Draft IVRs. You cannot permanently delete an Active (published) IVR, but you can disable, bypass, or route around it using the options below. Before you begin You’ll need MyOperator dashboard access with permission to ...How do I add, edit, or delete a department in MyOperator?
⚡ Quick answer - Web: Sign in → Manage → Departments → Add New (or ⋮ Edit) → fill/adjust Name, Extension, Manager, Users → Save. Mobile: More → Settings → Departments → (+) or ⋮ Edit → complete fields → Save. Delete: Manage → Departments → ⋮ Remove → ...How can I create the flow of my IVR?
1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Design Callflow”. 3. Click on “Create new call flow” or "Edit Live call flow". 4. Click on the “Create Advance Call Flow” link. 5. Click on Add ...