How do I edit the settings of my IVR?

1. Login to your MyOperator panel and click on “Manage” at the top.

2. In the settings section click on “Design Callflow”.

3. Click on “Advance setting” from the left pane.

4. You can set your IVR from here.

• Related Articles

• How can I test if the IVR is working?

  1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Design Callflow”. 3. Click on “Create new call flow” or Edit Live call flow 4. Enter the details 5. Click on Save to Preview button to move ...

• How can I test if the IVR is working?

  1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Design Callflow”. 3. Click on “Create new call flow” or Edit Live call flow 4. Enter the details 5. Click on Save to Preview button to move ...

• How can I create the flow of my IVR?

  1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Design Callflow”. 3. Click on “Create new call flow” or "Edit Live call flow". 4. Click on the “Create Advance Call Flow” link. 5. Click on Add ...

• How can I create a Multi-level IVR?

  1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Design Callflow”. 3. Click on “Create new call flow” or Edit Live call flow 4. Click on “Create Advance Call Flow” link. 5. Click on Add button ...

• What should I do if IVR calls on my IVR are not getting forwarded/transferred to users?

  If the IVR calls on your IVR are not getting forwarded/transferred to the users, you need to check the following: IVR settings Timing of each user and timings of the department (It is recommended that do not keep the timing less than 20 seconds) IVR ...