Caller ID on MyOperator Dialer App | MyOperator

How do I enable Caller ID notifications in the MyOperator Dialer app for Android?

Quick Answer: Update your MyOperator Dialer app to version 0.4.4 or higher, make sure your phone runs Android 9 or above, then grant the “Display over other apps” permission so a Truecaller-style pop-up shows the caller’s name or number in the middle of the screen.

1. Requirements and Compatibility

The Caller ID pop-up only functions when both of the following conditions are met:

  • Your MyOperator Dialer app is version 0.4.4 or later.
  • Your Android handset runs Android 9 (Pie) or any newer release.

2. Enable Permission Through the Login Pop-Up

  1. Log in to the MyOperator Dialer app.
  2. When prompted, tap “Enable” on the “Display over other apps” pop-up.

3. You will be redirected to your phone’s settings page for this permission.
4. Turn on the toggle to allow MyOperator to appear on top of other apps.


Once these steps are complete, your account is ready to receive Caller ID notifications. On the next incoming call, a Truecaller-style notification appears in the center of the screen.

3. If the Pop-Up Does Not Appear

  1. Open your phone’s Settings.
  2. Select “Apps & Notifications.”
  3. Tap “Special app access.”
  4. Choose “Display over other Apps” (sometimes labelled “Appear on Top”).
  5. Find “MyOperator Dialer” in the list and enable the toggle.

4. How the Caller ID Notification Works

When an incoming call is received, a centre-screen banner—similar to Truecaller—pops up. If the caller’s number is saved in either the MyOperator contact book or your phone’s local contacts, the saved name is displayed. If the caller is unknown, the phone number itself is shown.


5. Known Limitation for Callback Calls

This feature may not work for callbacks initiated from the Dialer app, because those calls go through a different DID. In such cases, if the customer calls back on the DID they received, the notification will not function.

6. Why This Feature Matters

On an incoming call, you primarily receive the DID number (for example 01204673202), which has no connection with the caller. The person calling is using the number 9582315881, and this number is shown in the pop-up. Without the pop-up, it would be impossible to determine who is calling, so the pop-up plays a crucial role in making sure agents know who is calling them.

Keywords

Caller ID, MyOperator Dialer app, Android 9, version 0.4.4, Display over other apps, Truecaller-style popup, DID number, incoming call notification