How do I filter call logs on MyOperator Web app?

How do I filter call logs on MyOperator Web app?

MyOperator offers you default filters as follows: 

  1. Connected: Incoming and Outgoing calls that you receive or make on your business phone.
  2. Missed: Calls that you or your team failed to answer.
  3. SMS: Text messages sent or received on your MyOperator number.

To view the filter list:
  1. Login to MyOperator Panel > Click on "Logs" at the top header of the account. You can find the filter list on the left side. Click either on Filter Lists to choose from the default filters or create your own filters using Advance filters.

Advanced Filters are customized lists created to help you access logs in an efficient manner.


    • Related Articles

    • How do I filter call logs on MyOperator Web app?

      How to filter call logs in the MyOperator web app Use Advanced Filters to quickly slice your call logs—for example, “connected calls via IVR on a specific date and time”—without scrolling through every entry. When to use Advanced Filters Use filters ...

    • How do I filter call logs on MyOperator Web app?

      The filters you create are known as “Advanced Filters”. Advanced filters help you to filter out your required log data from the overall data. For example, if you want to find out the number of connected calls via the IVR on a particular date and ...

    • Why are my IVR call logs missing or delayed in the MyOperator web app, and how do I fix it?

      ⚡Quick answer - Most “missing” call logs are caused by a date-range filter, time-zone mismatch, or browser cache. Clear filters, verify your account time zone, hard-refresh the page, and place two fresh test calls. If no logs appear after these ...

    • How do I view and filter Call Reports in MyOperator?

      ⚡Quick answer - Open Web Panel → Reports to visualise call volume, answer rate, and on-call time. Adjust filters (date, grouping, call type) at the top to get the metrics you need. A summary view is also available in the mobile app. When should I use ...

    • Why aren’t my call logs showing up in the MyOperator “Logs” section?

      ⚡Quick answer - Most “missing logs” issues boil down to one of four things: Filters or date-range exclude the data. Your role lacks “View Logs” / “View Team Logs” permissions. The MyOperator mobile app hasn’t synced yet (for mobile logs). Account, ...