How do I filter call logs on MyOperator Web app?

How do I filter call logs on MyOperator Web app?

MyOperator offers you default filters as follows: 

  1. Connected: Incoming and Outgoing calls that you receive or make on your business phone.
  2. Missed: Calls that you or your team failed to answer.
  3. SMS: Text messages sent or received on your MyOperator number.

To view the filter list:
  1. Login to MyOperator Panel > Click on "Logs" at the top header of the account. You can find the filter list on the left side. Click either on Filter Lists to choose from the default filters or create your own filters using Advance filters.

Advanced Filters are customized lists created to help you access logs in an efficient manner.

    • Related Articles

    • How to make outgoing calls via MyOperator (Click to call and Dialer app)

      MyOperator is giving facility to make outgoing calls via MyOperator. You and your team can initiate calls from the mobile app, web panel, and CRM MyOperator provides a Caller-ID to make outgoing calls, Caller-ID is the number that displays on ...
    • How do I filter call logs on MyOperator Web app?

      The filters you create are known as “Advanced Filters”. Advanced filters help you to filter out your required log data from the overall data. For example, if you want to find out the number of connected calls via the IVR on a particular date and ...
    • What should I do if logs are not visible in logs section in MyOperator web app?

      Check logs are not visible for mobile calls ( or IVR calls ...
    • How do I view Call Logs on MyOperator account?

      MyOperator offers you call tracking solution, wherein the received, missed and connected calls of your team are tracked and shown on your MyOperator Web App and MyOperator mobile app. These calls are displayed in the "Logs" section, which is ...
    • What is Webcall, and what are its benefits?

      Webcall is a feature in MyOperator where client calls are handled over the internet on a desktop/laptop rather than a mobile phone. Benefits include flexibility for agents to handle calls from anywhere, improved call quality with high-speed internet, ...