How do I know which country or region my customer belongs to?

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• How do I know which country or region my customer belongs to?

  WhatsApp determines a customer’s country or region based on the country calling code and network prefix embedded in their phone number (MSISDN). This is important for regional billing, compliance, and analytics. ? How Country Detection Works When a ...

• What do the Region Codes in the Dashboard Stand For?

  Quick answer: Region codes are two‑letter abbreviations that the Dashboard uses to group customer traffic, billing accounts, and analytics by geographic area (Indian telecom circles, U.S. states/territories, and Canadian provinces/territories). ...

• How are country calling codes and rates mapped for customers?

  WhatsApp applies country calling codes and network prefixes to decide which per-minute rate applies for outbound voice calls. This ensures accurate and transparent billing across regions. ? DOWNLOAD THE MAPPING FILE ? Download ...

• How are country calling codes and rates mapped for customers?

  WhatsApp uses the customer’s country calling code and network prefix to determine the applicable rates. A CSV file containing the mapping of country codes to regions and rates is available for download.

• What does the various Region codes stand for?

  The region codes are used under the “dashboard” menu. This is to categorize the customer traffic according to their respective states. Following are the region codes used :- India State Codes: Circle name Code Andhra Pradesh AP Assam AS Bihar BR ...