MyOperator offers you call tracking solution, wherein the received, missed and connected calls of your team are tracked and shown on your MyOperator Web App and MyOperator mobile app. These calls are displayed in the "Logs" section, which is available on the top black label of the dashboard.
To view logs in your MyOperator web app:
Login to your account using your registered MyOperator number and password.
Click on "Logs" on the top of the Dashboard and you can view all the logs(outgoing and incoming calls) tracked by your team.
Use Reports to track incoming/outgoing calls, team performance, and department/group activity. Full reports are on the Web App; a subset is available on the Mobile App (when synced). Table of contents When to use this Prerequisites Web: View and ...
How to filter call logs in the MyOperator web app Use Advanced Filters to quickly slice your call logs—for example, “connected calls via IVR on a specific date and time”—without scrolling through every entry. When to use Advanced Filters Use filters ...
MyOperator offers you default filters as follows: Connected: Incoming and Outgoing calls that you receive or make on your business phone. Missed: Calls that you or your team failed to answer. SMS: Text messages sent or received on your MyOperator ...
Table of Contents When should I use advanced filters? Prerequisites Quick‑start (30 sec) Step‑by‑step guide Expected results Troubleshooting & edge cases Related articles Need more help? 1. When should I use advanced filters? Use advanced filters ...
Detail logs are available for all IVR incoming and outgoing calls (Click to call and OBD) for your MyOperator account. Detail logs are step-by-step explanations of all activities/events that took place during that call, including Welcome and menu ...