MyOperator offers you call tracking solution, wherein the received, missed and connected calls of your team are tracked and shown on your MyOperator Web App and MyOperator mobile app. These calls are displayed in the "Logs" section, which is available on the top black label of the dashboard.
To view logs in your MyOperator web app:
Login to your account using your registered MyOperator number and password.
Click on "Logs" on the top of the Dashboard and you can view all the logs(outgoing and incoming calls) tracked by your team.
⚡Quick answer - Open Web Panel → Reports to visualise call volume, answer rate, and on-call time. Adjust filters (date, grouping, call type) at the top to get the metrics you need. A summary view is also available in the mobile app. When should I use ...
How to filter call logs in the MyOperator web app Use Advanced Filters to quickly slice your call logs—for example, “connected calls via IVR on a specific date and time”—without scrolling through every entry. When to use Advanced Filters Use filters ...
⚡Quick answer - Most “missing logs” issues boil down to one of four things: Filters or date-range exclude the data. Your role lacks “View Logs” / “View Team Logs” permissions. The MyOperator mobile app hasn’t synced yet (for mobile logs). Account, ...
MyOperator offers you default filters as follows: Connected: Incoming and Outgoing calls that you receive or make on your business phone. Missed: Calls that you or your team failed to answer. SMS: Text messages sent or received on your MyOperator ...
⚡Quick answer - Call Logs is your real-time ledger of every inbound, outbound, missed, and voicemail call handled on your MyOperator numbers. From the Web Panel sidebar, click Call Logs to search, filter, export, and audit call details. When should I ...