How does a customer get IVR services own his own number?
Customer can use their number by forwarding calls on MyOperaor number, but there will be issue (like Forwarding IVR Playing, Calls are disconnecting, Invalid IVR playing) may come after forwarding. In this scenario, the only option is to port the number to MyOperator.
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Terms of Services
In terms of the Information Technology Act, 2000, this document is an electronic record. Being generated by a computer system it does not require any physical or digital signatures. This document is published in accordance with the provisions of ...
Why should I invest in a toll free number for my business?
Toll free numbers have been in use since long and some very successful business empires have prospered by incorporating their usage in their daily requirements. And it’s not just about the number being toll free. 1. Increased Sale Studies and survey ...
At any point, if I need to discontinue MyOperator services, shall I get my number back?
Yes, you can get your number back. MyOperator will only provide a No Objection Certificate (NOC) to you and you can transfer the ownership of number from MyOperator to your business using the same NOC. Visit the link for our Portin-Port Out policy ...
What happens if a customer assigned to an agent calls on the IVR?
If a customer assigned to an agent calls on the IVR, the call will get directly forwarded to the assigned agent.
What are the different types of IVR available?
According to the requirements of the customers and businesses, MyOperator lets you create your own IVRs depending on your usability. You can create the following types of IVRs with MyOperator: Default IVR: This is an IVR which is usually played when ...