How many DIDs should I purchase?
We recommend having more than one DIDs for your account, preferably from different regions and/or operator groups. So that calls can continue seamlessly even if one network operator in a region is having connectivity issues.
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How many DIDs will be associated with a tollfree number?
There are two DIDs associated with a toll free number namely Primary and Fail-over DID.
Terms for use of direct DIDs for MyOperator services
The DIDs allocated for the MyOperator services shall not be allowed to publish in any manner. Ownership of DIDs can not be transferred. The switching of services from one location to another will not work when the services are affected due to any ...
How many IVRs can I set?
You can set as many IVRs as you want. To create an IVR, follow the steps mentioned below: 1. Login to your MyOperator panel & click on “Manage” at the top. 2. In the settings section click on “Design Callflow”. 3. Click on “Create new call flow” 4. ...
Is it necessary to map 2 DIDs with a toll free number? Why?
Yes, it is necessary to map 2 DIDs with a toll free number. Mapping two DIDs for each toll free number ensures that you do not lose any customer’s call because when the Primary DID breaks down for some reason, the call automatically lands on the ...
How many Users can I add in one account?
This depends on the plan which you have opted for. A warning message will display when you are adding more users than that are provided in your business plan.