How the Salesforce integration works?
- New Lead will be created whenever there is an incoming call on MyOperator.
- Leads are created with auto filled details.
- Under “Open Activities” you will get the details about duration and recording URL of the Call.
- Activities are created once lead is formed for any incoming or outgoing calls are done.
- Client can make an outgoing call and the data about that call will get sync under “Open Activities”.
- No Live Call POP up comes after integration in sales force whenever there is a call landing up to MyOperator.