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How can I create a new outbound campaign?
1. Login to MyOperator and click on manage from top menu 2. Select campaign from settings section 3. Click on campaign 4. Click on create new 5. Choose the campaign type peer to peer or IVR based 6. If you choose peer to peer then fill this form ...
What are Tags and how to assign them?
Tags are the qualifying parameters that agents can assign to the users on the basis of their interaction with the business. There are automated tags along with manual tags that agents can assign. Automated Tags include First Message Tags, API Tags ...
What's new in MyOperator (Jan 2018)?
Starting December 2017, we have made some really significant improvements to the MyOperator platform, and added some incredible new features. Updates in Billing Payments Invoices Monthly statement Plan upgrade or Downgrade Recurring payment setup ...
Can I create a role according to my choice?
There are three predefined roles namely “Administrator, Moderator and Basic’’. You can assign each user in your organization any of these 3 roles, however you cannot create a new role.
How can I create the flow of my IVR?
1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Design Callflow”. 3. Click on “Create new call flow” or "Edit Live call flow". 4. Click on the “Create Advance Call Flow” link. 5. Click on Add ...