Quick Answer

Yes. Heyo is a business communication product created by MyOperator, but it is offered as a separate platform with its own feature set, pricing, and support process.

Relationship Between Heyo and MyOperator

Heyo and MyOperator belong to the same product ecosystem. Both are developed and managed by MyOperator, yet they operate as distinct products. They run on different platforms, provide different feature bundles, and are supported by different front-line teams.

Feature Comparison

The two products serve overlapping but different needs.

• MyOperator offers cloud telephony, virtual numbers, IVR, advanced call routing, call recording, WhatsApp, SMS, AI-powered voice and chat agents, and native integrations.
• Heyo focuses on simplicity for small and growing businesses and includes a virtual business phone number, IVR, incoming and outgoing calling, call routing and recording, WhatsApp communication, campaigns, Truecaller verification, business caller tunes, and voicemail.

Support and Access

Because Heyo is delivered on its own platform, all Heyo account information and requests must go directly to the Heyo Support Team. This covers:

• Onboarding and initial setup.
• Login or account access issues.
• Subscription or billing questions.
• Account status checks.
• WhatsApp-related configuration.
• Any feature or platform problem that occurs only in Heyo.

Questions about MyOperator—including its cloud telephony services, billing, integrations, or platform behaviour—must be raised with the MyOperator Support Team.

Important Note on Support Boundaries

MyOperator front-line support does not have the ability to view, manage, or troubleshoot Heyo accounts, billing setups, or platform configurations. Every Heyo-specific inquiry must be directed to the dedicated Heyo support channel.

Keywords

Heyo, MyOperator, business communication, support team, separate product, virtual phone number, IVR, campaigns, Truecaller verification, caller tunes, voicemail, cloud telephony