Know your account suspension mail:

Know your account suspension mail:


If your account balance runs out or billing issues occur, MyOperator may temporarily suspend your services. When this happens, you will receive an Account Suspension Email explaining the reason and providing steps to reactivate your account.

๐Ÿ“ฉ What the Suspension Email Contains

โŒ Common Reasons for Suspension

Reason

Explanation

Low or zero balance

Recharge not completed in time

Payment failure

Auto-recharge attempt failed or card expired

Overdue invoice

Pending TDS proof or incomplete GST compliance

Policy violation

Misuse of platform or unapproved campaign content

๐Ÿ› ๏ธ What the Email Includes

  • Reason for suspension
  • List of services affected (calls, SMS, WhatsApp, etc.)
  • Step-by-step reactivation instructions
  • Direct recharge link or support contact details

โœ… How to Reactivate Your Account

  1. Log in to your MyOperator Dashboard.
  2. Navigate to Billing > Payments.
  3. Recharge your account or resolve the compliance issue mentioned in the email.
  4. If services do not resume within a few minutes, contact support@myoperator.com.

๐Ÿ›ก๏ธ Tips to Avoid Future Suspensions

  • Enable Low Balance Alerts in your dashboard.
  • Turn on Auto-Recharge to prevent missed payments.
  • Keep your billing information and payment methods up to date.
  • Submit TDS proofs and GST details on time, if applicable.

๐Ÿ”— Related FAQs

๐Ÿ“ž Need Help?

If your account remains suspended after following the reactivation steps, contact MyOperator Support at support@myoperator.com or use the in-app chat.

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