Under what conditions will agents not receive SMS notifications?
Agents will not receive SMS notifications when:
- The SMS limit has exceeded. (Only 100 SMSes can be sent within 24 hours from any point in time).
- The department name is too long.
- The client has not subscribed for the notification feature.
What type of notifications will I receive?
MyOperator send periodic notifications about any new product features, billing and usage, and other communication which will help you make the best use of MyOperator as call management CRM. You can access notifications through, Notification icon on ...
What will I receive?
As a MyOperator startup member, you will receive access to these offerings: Products: Stack of cloud telephony solutions viz. Virtual number, Multi-level IVR, Call tracking & recording, CRM integration accompanied by an end-to-end call management ...
After call SMS (Custom)- Rule Overlap
Users can create multiple rules based on different criteria like a particular user or department to which the call was routed, incoming/outgoing, connected/missed, etc. Because of the customization, there are scenarios where two or more different ...
Old configuration Customers could contact your business only by calling on your Virtual number. New update Customers can now reach out to you by sending SMSes on your Virtual number. Note: The details of the SMS you receive can be viewed on the ...
SMS Length Calculation
The length of the SMS is calculated as per the table below: GSM 7 Bit Alphabet No. of Characters in SMS Content No. of SMS Considered 160 Characters (Standard SMS) 1 SMS 306 Characters (Multi-part SMS) (2 *153 characters) 2 SMS 453 Characters ...