What's new in MyOperator (Jan 2018)?
Starting December 2017, we have made some really significant improvements to the MyOperator platform, and added some incredible new features.
Updates in Billing
MyOperator’s New Dashboard
We have released MyOperator’s New Dashboard. As you know, MyOperator is your business call management system and helps track each call you get. With the growing need to manage your office calls, we have created the newly styled dashboard for our ...
Updates in MyOperator’s Version
MyOperator Version 1 A single page web panel that consists of call “Logs”. The features included in Engine Version 1 are: IVR for toll free and virtual numbers, Misdial for toll free and virtual numbers, Click O call, One way SMS notifications and ...
What is MyOperator’s escalation matrix?
Incidents that are not resolved by the “Response and resolution times” are escalated internally by MyOperator. MyOperator’s escalation matrix is as follows: Level Personnel Contact info Level 1 Support Desk Contact: (+91 81029 81029) ...
Let’s get started with MyOperator
Hello! Welcome to MyOperator. We congratulate you for the successful creation of your MyOperator Account. MyOperator helps you in end-to-end call management. It is an initiative to maintain an effective communication network with your existing ...
Which role is assigned to the new user?
When a “New User” is added to the MyOperator account, she/he is added as a “Basic” user by default. However, the roles can be changed if required (Refer to Question, "How can I change the roles for a user")