What are Reports?

What are Reports?

'Reports' is a section on the web panel which represents the data of daily incoming and outgoing calls of your business in line graphs and pie charts. It helps you determine the daily call volume of your business and how accountable your agents are in picking up these calls. MyOperator gives you the privilege to subscribe for daily call reports in the form of emails or SMS.









    • Related Articles

    • How do I subscribe for Call Reports?

      Once you’re on the Reports section on your MyOperator Web App, click on the blue-colored “Subscribe” Button on the top right. The “Report Subscription Settings” window will pop up. Reports can be received through emails or SMSes or both.  Enter the ...
    • Why am I not getting reports?

      Reports are a way of analyzing and measuring the growth of an organization. MyOperator allows its users to subscribe for reports on Weekly, Monthly or Quarterly basis which further can be filtered according to need of the organization. But, sometimes ...
    • How do I view my Call Reports?

      To view Reports, click on the reports icon on the top. In the reports platform, where you can view the analytical reports of your incoming and outgoing business calls. These calls can be segmented Day-wise, Week-wise, Month-wise and Quarter-wise. The ...
    • How can I subscribe to these reports?

      MyOperator allows you to subscribe for reports via sms or email. This enables you to monitor your business’s activities even after office hours. Thus, you no longer need to be in front of your desktop or on your MyOperator panel to know about your ...
    • How do I 'Manage Groups' in the 'Reports' section?

      This option is used to view the reports of specific users or departments. To use this feature on your MyOperator Web App, Go to ‘Manage Groups’ in green on the top-right in the ‘Reports’ section. Click on ‘Create new group’. Enter the details such as ...