What are Reports?

Reports is a section on the web panel which is a graphical representation of daily incoming and outgoing calls of your business. You can see the reports in line graphs and pie charts. It helps you to check the daily, weekly , yearly and agent wise call report. MyOperator gives you the privilege to subscribe for daily call reports in the form of emails or SMS as well if you do not have time to login to the panel to check the call report on a daily basis.

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• Why am I not getting reports?

  Reports are a way of analyzing and measuring the growth of an organization. MyOperator allows its users to subscribe for reports on Weekly, Monthly or Quarterly basis which further can be filtered according to need of the organization. But, sometimes ...

• How do I subscribe for Call Reports?

  Open the MyOperator web portal and click on the "Reports" option given at the top of the panel. On the Reports page selects the settings to option on the left-hand side. On the settings page click on 'Edit' on daily report subscription and select the ...

• How can I subscribe to these reports?

  MyOperator allows you to subscribe for reports via SMS or Email. This enables you to monitor your business’s activities even after office hours. Thus, you no longer need to be in front of your desktop or on your MyOperator panel to know about your ...

• How do I view my Call Reports?

  To view Reports, click on the reports icon on the top. In the reports platform, where you can view the analytical reports of your incoming and outgoing business calls. These calls can be segmented Day-wise, Week-wise, Month-wise, and Quarter-wise. ...

• How do I 'Manage Groups' in the 'Reports' section?

  This option is used to view the reports of specific users or departments. To use this feature on your MyOperator Web App, Go to ‘Manage Groups’ in green on the top-right in the ‘Reports’ section. Click on ‘Create new group’. Enter the details such as ...