What are the prerequisites for integrating KYLAS CRM with MyOperator?
Pre-requisites:
- Enable Webhook inCall and Webhook AfterCall
- Enable click2call In Myoperator panel
- Email ID of the user on Kylas should be the same as the email ID of the user on MyOperator
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What steps are required to integrate MyOperator with KYLAS CRM?
⚡ Quick answer - • Enable inCall and afterCall webhooks in MyOperator. • Turn on Click-to-Call (recommended). • Make sure user email IDs match in both systems. • Install the KYLAS Caller app and add a MyOperator Connected Account. • Map agent ...
How do I fully integrate KYLAS CRM with MyOperator (webhooks, Click-to-Call & call logging)?
⚡ Quick answer - • Install the KYLAS Caller app from Marketplace. • Add MyOperator as a Connected Account (API Key, Secret, IVR ID). • Map every KYLAS user to the matching MyOperator agent. • Copy the auto-generated Incoming-Call & Hang-up URLs into ...