What are the prerequisites for integrating MyOperator with Zoho Recruit / Zoho Bigin / Zoho Desk?

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• Can we Integrate MyOperator with Zoho CRM?

  Yes,We can integrate MyOperator with Zoho CRM. -Zoho CRM -Zoho One -Zoho Bigin -Zoho Desk Zoho Sales CRM is the end-to-end customer engagement suite with all the sales, marketing, and support apps your customer-facing teams need to engage across ...

• How does MyOperator handle leads and activities for incoming, outgoing calls in Zoho Recruit / Zoho Bigin / Zoho Desk?

  MyOperator automatically adds an activity for every incoming and outgoing call in Zoho CRM. Click2Call allows agents to initiate calls directly from Zoho Bigin by clicking a call button next to the phone number.

• How to synchronize users between MyOperator and Zoho Recruit / Zoho Bigin?

  The email ID of the MyOperator user should be the same as Zoho CRM user. If you have added new users in Zoho CRM, you can resync Users - https://connect.myoperator.com/phonebridge_user. https://connect.myoperator.com/phonebridge_user 1. Add company ...

• What are the key fields included in the activity for incoming and outgoing calls in Zoho Recruit / Zoho Bigin / Zoho Desk?

  Call From: 10-digit Caller’s number Related to: Existing lead Call Type: Inbound/Outbound Call start time: Start time of call Call duration: Duration of call Subject: [Outbound/Inbound] Call from [Caller’s number] Description: Department Name: ...

• What are the prerequisites for integrating KYLAS CRM with MyOperator?

  Pre-requisites: Enable Webhook inCall and Webhook AfterCall Enable click2call In Myoperator panel Email ID of the user on Kylas should be the same as the email ID of the user on MyOperator