What are the prerequisites for integrating MyOperator with Zoho Recruit / Zoho Bigin / Zoho Desk?
- Enable Webhook inCall and Webhook AfterCall
- Enable click2call
- Email ID of the user on Zoho should be the same as the email ID of the user on MyOperator
- Telephony → install the MyOperator app, used for phone bridge (outgoing calls)
Related Articles
Zoho Recruit & Zoho Desk Integration with MyOperator
? Table of Contents Overview Prerequisites for Integration Call Handling Logic Fields Logged in Call Activities Integration Steps Webhook Configuration in MyOperator Syncing Zoho Users with MyOperator Completing the Integration FAQs Related Articles ...
Can we Integrate MyOperator with Zoho CRM?
Yes,We can integrate MyOperator with Zoho CRM. -Zoho CRM -Zoho One -Zoho Bigin -Zoho Desk Zoho Sales CRM is the end-to-end customer engagement suite with all the sales, marketing, and support apps your customer-facing teams need to engage across ...
How does MyOperator log—and sometimes fail to log—calls in Zoho Recruit, Zoho Bigin, and Zoho Desk?
⚡ Quick answer - • Every inbound, outbound, or missed call is pushed to Zoho as a Call Activity. • If the number matches an existing record, the activity is appended; if no match exists, MyOperator auto-creates the record, assigns an owner, and then ...
How does MyOperator handle leads and activities for incoming, outgoing calls in Zoho Recruit / Zoho Bigin / Zoho Desk?
MyOperator automatically adds an activity for every incoming and outgoing call in Zoho CRM. Click2Call allows agents to initiate calls directly from Zoho Bigin by clicking a call button next to the phone number.
How to synchronize users between MyOperator and Zoho Recruit / Zoho Bigin?
The email ID of the MyOperator user should be the same as Zoho CRM user. If you have added new users in Zoho CRM, you can resync Users - https://connect.myoperator.com/phonebridge_user. https://connect.myoperator.com/phonebridge_user 1. Add company ...