What are the prerequisites for onboarding to WhatsApp?
To begin onboarding, you need:
A Facebook Business Manager (FBM) account.
A working business website or social media link.
A phone number not already connected to WhatsApp, WhatsApp Business, or Whatsapp business APIs(WhatsApp).
An active MyOperator account with the following features enabled:
Chat
Chat Marketing
Chat Utility
Chat Service
Related Articles
How do I start the WhatsApp onboarding process?
To start the process: Ensure you have a Facebook Business Manager (FBM) account ready with the correct business name, website URL, or social media profile. Under FBM, create or connect a WhatsApp Business Account and attach phone numbers to it. Video ...
Why is WABA onboarding important for MyOperator?
Onboarding clients to use both Call and WhatsApp Business API (WABA) is a critical step towards transforming MyOperator into a call + WhatsApp solution provider. It allows businesses to utilize both communication channels seamlessly.
What are WhatsApp templates?
WhatsApp templates are pre-approved messages by Meta that businesses can send to customers. They are used for various purposes like transactional updates, promotional messages, and soon, authentication (OTP & login). Video Link: Templates feature
What are the prerequisites for setting up the Salesforce CRM integration?
Prerequisites: Client Need to provide the Sandbox Credential for Salesforce We need Myoperator credentials as well for testing.
What roles have access to WhatsApp functionalities?
Role: The Manager/Admin/Owner can perform the following functions: WhatsApp Account: Create and view all connected WhatsApp accounts. Templates: Create, delete, and view all approved and pending templates. Campaigns: Run and view all campaigns. Chat: ...