What are the prerequisites for using the Zoho CRM?

What are the prerequisites for using the Zoho CRM?

  1. Enable Webhook inCall and Webhook AfterCall
  2. Enable click2call
  3. Email ID of the user on Zoho should be the same as the email ID of the user on MyOperator
  4. Telephony → install the MyOperator app, used for phone bridge (outgoing calls)

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