Short answer: You’ll need your Zendesk subdomain, a Zendesk API token, your MyOperator service number, and matching agent email IDs across both systems. A MyOperator Pro plan is required, and you must be able to share these details with Support and ...
Short answer: When calls are answered or missed, Zendesk tickets are automatically created. The tickets are assigned based on email ID matching between Zendesk and MyOperator. If users are added or modified, a manual sync request is required to ...
Scope: This article lists the requirements called out for enabling the Pipedrive ↔ MyOperator integration and the coordination needed to complete it. ? Table of Contents Overview Requirements Prepare & share Troubleshooting & changes Notes & ...
Short answer: Share your Zendesk subdomain and API token, plus your MyOperator service number, with Support for backend enablement. Then validate auto‑ticketing (answered vs missed) and keep agent emails synchronized across both systems so assignment ...
Short answer: Share your Zendesk subdomain and API token plus your MyOperator service number with Support for backend enablement, then validate auto‑ticketing (answered vs. missed) and keep users in sync by email whenever your team changes. • Applies ...