How do I complete Facebook (Meta) Business Verification—and which documents do I need?

How do I complete Facebook (Meta) Business Verification—and which documents do I need?

⚡Quick answer -

  1. Open Business Settings → Business Info → Start Verification.
  2. Enter your legal business name, address, phone number (and website, recommended).
  3. Upload one document that proves your business identity and one that proves your address/phone.
  4. Choose e-mail or phone verification, enter the code, and click Submit.
  5. Meta reviews your application in 1–5 business days; status switches to Verified once approved.

When should I use this guide?

Read it before applying for Meta Business Verification so you can gather the right paperwork, avoid common rejection reasons, and unlock tools such as WhatsApp Official Business Accounts (OBA) and advanced Ads Manager features.

1. Prerequisites

• A Meta Business Manager account (not just a personal profile).

• Government-issued business registration documents.

• An official business e-mail address.

• Admin access to your Business Manager account.

2. Step-by-step verification process

  1. Log in to Meta Business Settings.
  2. Navigate to Business Info.
  3. If your business is unverified, click Start Verification.
  4. Enter the required details:
    1. Legal business name 
    2. Business address 
    3. Business phone number 
    4. (Optional but recommended) Website domain
  5. Upload supporting documents (see next section).
  6. Select your verification method (e-mail or phone) and enter the code you received.
  7. Click Submit and wait for Meta’s review.

⏱️ Review time: usually 1–5 business days.

3. Documents you’ll need

Category

Provide any ONE of the following

Notes

1. Proof of legal business identity

• Certificate of Incorporation / Business License

• GST/VAT Registration Certificate (e.g., GSTIN, VAT ID)

• Tax Registration Document (e.g., PAN, EIN)

• Other government-issued business registration certificates

2. Proof of business address or phone number

• Recent Utility Bill (electricity, water, internet, gas)

• Bank Statement (dated within the last 3 months)

• Lease or Rental Agreement

• Official Phone Bill (with business name & number)

⚠️ Business name and address must match exactly with your registration documents.

3. Proof of admin identity (only if Meta requests)

• Passport

• Driver’s License

• Aadhaar Card (India) or equivalent national ID

💡 Tip: Upload files in PDF or JPEG, under 5 MB, and ensure all text is clear and readable.

4. Common reasons for rejection

• Blurry or cropped scans/screenshots.

• Document details don’t match the Business Manager profile.

• Expired or outdated documents.

• “Start Verification” button missing because the account hasn’t met Meta’s eligibility criteria.

5. After successful verification

Your Business Manager status changes to Verified, and you unlock:

• WhatsApp Official Business Account (OBA) eligibility.

• Higher messaging limits for the WhatsApp API.

• Access to advanced ad and partner integrations.

• Ad-account security and recovery options.

6. When will verification NOT start?

• You do not have Admin access to the Business Manager.

• Business Manager lacks sufficient activity to trigger the Start Verification button.

• Required documents are missing, expired, or have mismatched details.

7. Troubleshooting & support

Issue

Likely cause

Quick fix

Verification rejected

Document details don’t match the profile

Edit Business Info to match the docs and re-submit

Review delayed

Meta needs more info

Check the Meta Support Inbox or raise a support ticket

Button missing

Account not yet eligible

Increase activity or wait until Meta enables verification

Need more help? Visit the Meta Business Help Centre or check your Meta Support Inbox in Business Manager for direct assistance.

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