WhatsApp templates are pre-approved messages by Meta that businesses can send to customers. They are used for various purposes like transactional updates, promotional messages, and soon, authentication (OTP & login).
WhatsApp Business templates are divided into three Meta-defined categories: Utility, Authentication, and Marketing. These categories guide Meta’s review process and determine when and how messages can be sent to customers. ? 1. Utility Templates ...
There are three types of templates: Utility: Transactional Messages Used for sending important transactional updates after a customer action (e.g., purchase or request). Examples: Confirming, updating, or canceling orders Sending account updates, ...
⚡Quick answer - Coupon Code Templates let you add a fixed “Copy Code” button to any Marketing message template. Customers tap once to copy the code (max 15 alphanumeric characters) and paste it at checkout—zero typing required. When should I use this ...
⚡Quick answer - Use double-brace placeholders — {{1}}, {{2}}, {{3}} — in your template body (and header text/button URLs if needed). Provide matching sample values in square brackets when submitting the template, then map each column from your ...
MyOperator is industry-agnostic. Use the playbooks below (with copy-paste IVR scripts, WhatsApp templates, KPIs, and product paths) to stand up a working flow in minutes. Jump to Who should use MyOperator Prerequisites Quick implement (10 minutes) ...