WhatsApp templates are pre-approved messages by Meta that businesses can send to customers. They are used for various purposes like transactional updates, promotional messages, and soon, authentication (OTP & login).
There are three types of templates: Utility: Transactional Messages Used for sending important transactional updates after a customer action (e.g., purchase or request). Examples: Confirming, updating, or canceling orders Sending account updates, ...
The four key parts are: Template selection: Choose from pre-approved WhatsApp templates. Audience creation: Upload an Excel sheet with customer details. Variable mapping: Map variables for personalized messages (if needed). Scheduling: Schedule the ...
Billing details and related actions are handled via Meta Business Suite. You can learn more about managing billing through the "About Billing for Your WhatsApp Business Account" section in Meta Business Suite.
Yes, you can use the WhatsApp on your phone. Install the app on your phone. You would need an OTP to activate the app. We will provide the OTP on request.
In Phase 1, we support only three types of English—English, English (US), and English (UK). Each template can be submitted in one language. But try to create a template in your native language like Hindi, it might work