What are WhatsApp templates?

What are WhatsApp templates?

WhatsApp templates are pre-approved messages by Meta that businesses can send to customers. They are used for various purposes like transactional updates, promotional messages, and soon, authentication (OTP & login).

Video Link: Templates feature




    • Related Articles

    • What are the types of WhatsApp templates available?

      There are three types of templates: Utility: Transactional Messages Used for sending important transactional updates after a customer action (e.g., purchase or request). Examples: Confirming, updating, or canceling orders Sending account updates, ...
    • What are the four key parts of creating a WhatsApp campaign?

      The four key parts are: Template selection: Choose from pre-approved WhatsApp templates. Audience creation: Upload an Excel sheet with customer details. Variable mapping: Map variables for personalized messages (if needed). Scheduling: Schedule the ...
    • What roles have access to WhatsApp functionalities?

      Role: The Manager/Admin/Owner can perform the following functions: WhatsApp Account: Create and view all connected WhatsApp accounts. Templates: Create, delete, and view all approved and pending templates. Campaigns: Run and view all campaigns. Chat: ...
    • What are the prerequisites for onboarding to WhatsApp?

      To begin onboarding, you need: A Facebook Business Manager (FBM) account. A working business website or social media link. A phone number not already connected to WhatsApp, WhatsApp Business, or Whatsapp business APIs(WhatsApp). An active MyOperator ...
    • How can I access the Campaign Feature in WhatsApp?

      You can access the feature by going to Manage > WhatsApp > Campaigns > Create Campaigns.