What conditions must be met for live chat billing to function?
The conditions are:
- Credit Balance must be more than ₹1.
- You get 1,000 free service conversations per month, provided by WABA.
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When is WhatsApp Live Chat free, and what triggers it to become a paid conversation?
⚡Quick answer - For Live Chat sessions to function properly via WhatsApp Business API (WABA), your account must: Maintain a positive account balance Be within an active Service conversation window Avoid using templates (which trigger paid ...
What is Live Chat on the platform?
Live Chat allows real-time conversations with customers to address their queries. Video Link: Chat Feature
What are the new features in the live call widget?
What’s new Call Transfer: Move a live call to another agent or department from the web panel. Real-time Call Duration: See an on-call timer in the widget. Hang Up from Web Panel: End a call from the dashboard when landlines don’t auto-disconnect. Add ...
WhatsApp Pricing Update: Per-message based billing
WhatsApp Pricing Update – Effective July 1, 2025 AT A GLANCE: Per-template billing is here: WhatsApp will now charge per template message (Marketing, Utility, or Authentication), even if sent within a 24-hour window. Service replies stay free: ...
WhatsApp Pricing Update: Per-message based billing
WhatsApp Pricing Update – Effective July 1, 2025 AT A GLANCE: Per-template billing is here: WhatsApp will now charge per template message (Marketing, Utility, or Authentication), even if sent within a 24-hour window. Service replies stay free: ...