What fields are included in the Freshdesk ticket generated by the integration?

• Related Articles

• What fields are included in the FreshSales Integration?

  Contact Fields Contact Owner: The customer who has picked up the call or missed the call, the last agent will be the contact owner. If there is no owner found with an email ID, the default owner(1st user of Freshsales) will be assigned. Mobile: 10 ...

• What is Freshdesk and what is the benefit of integrating MyOperator with Freshdesk?

  Overview Freshdesk is a cloud-based customer support platform that enables companies of all sizes to improve their customer services. MyOperator and Freshdesk integration When you integrate Freshdesk with MyOperator, all your MyOperator logs get ...

• How does the integration logic work with FreshDesk Integration?

  The integration process is initiated when the details are entered, and the submit button is clicked. The system will perform the following steps: Validation Check: The entered domain and API key will be validated by making a request to the Freshdesk ...

• Installation Guide | How To Integrate Leadsquared CRM with MyOperator

  Objective User can initiate click to call from CRM Popup notification for every incoming/outgoing call will be initiated Lead/activity will be created for every call Prerequisite Enable Webhook inCall and Webhook AfterCall Enable click2call Mobile ...

• What filter are included in the FreshDesk Integration?

  Events: Incoming/Outgoing or both can be selected as per the requirement. Status: Connected/Missed or both can be selected as per the requirement. Department: Either All departments can be selected or departments separated by comma(,) can be entered ...