What filter are included in the FreshDesk Integration?

• Related Articles

• How does the integration logic work with FreshDesk Integration?

  The integration process is initiated when the details are entered, and the submit button is clicked. The system will perform the following steps: Validation Check: The entered domain and API key will be validated by making a request to the Freshdesk ...

• What is Freshdesk and what is the benefit of integrating MyOperator with Freshdesk?

  Overview Freshdesk is a cloud-based customer support platform that enables companies of all sizes to improve their customer services. MyOperator and Freshdesk integration When you integrate Freshdesk with MyOperator, all your MyOperator logs get ...

• What are the prerequisites for FreshDesk Integration?

  Enable AfterCall Webhook The email address associated with an agent's account in Freshdesk must align precisely with the email address linked to the same agent in MyOperator.

• What fields are included in the Freshdesk ticket generated by the integration?

  Subject- {Event} {Status} call from {caller} Status- Open Priority- Medium Description- Caller: {Caller Number} Agent: {Agent Name} Department:{Department Name} Status: {Status of call} Event: {Event of call} Duration: {Duration of Call} UID: {UID of ...

• Can we Integrate MyOperator with Zoho CRM?

  Yes,We can integrate MyOperator with Zoho CRM. -Zoho CRM -Zoho One -Zoho Bigin -Zoho Desk Zoho Sales CRM is the end-to-end customer engagement suite with all the sales, marketing, and support apps your customer-facing teams need to engage across ...