What impact would it create if ACS services went down?
It can impact our after call services for example After call API’s, After call SMS, Billing info. If ACS will be down all our clients will face issues in the above mentioned services. Also we are not explaining the issue Account specific on our status page. The issue will be highlighted for technical problems that occurred due to DB issues or other technical components failure.
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What impact would it create if ACS services went down?
⚡Quick answer - If the ACS (After-Call Services) pipeline is down, live calling, IVR menus, and recordings still work. The impact is limited to post-call automations: • No After-Call API/webhook pushes → CRM won’t auto-log new calls. • No After-Call ...
What impact would it create if LOGS services went down?
⚡Quick answer- When the Logs service is down, you lose only the searchable history—active calling still works. What breaks: • Calls → Logs page, log exports, and Log APIs stop returning new records. • Any dashboards, reports, or alerts that rely on ...
What impact it creates if APIs services went down?
API outage: impact, safe-retry playbook, and backfill checklist Applies to: Admins, CRM/IT, Developers Outcome: Know what breaks when MyOperator APIs are unavailable, how to keep operations running, and how to reconcile once service returns. Time: ...
What impact would it create if LOGS services went down?
You won't be able to search logs on the panel.
What impact it creates if APIs services went down?
No data e.g Recordings, Logs, users etc will be passed to client’s side by API. It may impact click to call integration through API , Incall Data provided to the client through and also Call masking solutions given by using input Node API.