What impact would it create if ACS services went down?
It can impact our after call services for example After call API’s, After call SMS, Billing info. If ACS will be down all our clients will face issues in the above mentioned services. Also we are not explaining the issue Account specific on our status page. The issue will be highlighted for technical problems that occurred due to DB issues or other technical components failure.
What impact would it create if LOGS services went down?
You won't be able to search logs on the panel.
What impact it creates if APIs services went down?
No data e.g Recordings, Logs, users etc will be passed to client’s side by API. It may impact click to call integration through API , Incall Data provided to the client through and also Call masking solutions given by using input Node API.
Terms of Services
In terms of the Information Technology Act, 2000, this document is an electronic record. Being generated by a computer system it does not require any physical or digital signatures. This document is published in accordance with the provisions of ...
What is ACS ?
After Call Services includes API (After Call API), SMS, Billing, and logs. Information which gets updated after a call.
What are cloud-based services?
The first aspect that strikes when we talk about cloud-based services is ''No hardware maintenance''. The biggest advantage of this is that your business data is saved onto the cloud. It’s exactly like the google docs you use in your gmail account. ...